Frequently Asked Questions
|
| 1. | How can I have your products shipped to multiple recipients? |
| 2. | Why is there oil on top of my peanut butter? |
| 3. | Why is my peanut butter sometimes runny? |
| 4. | How can I remove the aluminum foil seal? |
| 5. | What is in your peanut butter? |
| 6. | How can I stir the peanut butter when it is hard? |
| 7. | What is aflatoxin and does is pose any danger to me? |
| 8. | Does your peanut butter contain any glutin? |
| 9. | Can I buy your products direct? |
| 10. | Where can I buy Crazy Richard's Peanut Butter? |
| 11. | Where can I buy Krema Peanut Butter? |
| 12. | Are Crazy Richard's and Krema Peanut Butter the same? |
| 13. | Can I get a brochure of your products? |
| 14. | What makes your peanut butter so special? |
| 15. | A message from the president about Aflatoxin. |
| |
| 1. | How can I have your products shipped to multiple recipients? |
| To have your purchases shipped to an address other than the billing address, click on the "add new address" button below the shipping address drop down box. This new address will be saved for you and will be added to the drop down box. To send your purchases to multiple addresses, simply select make a detailed note of which products you'd like to have sent to each address in the "Special Instructions" area of the order process. |
| 2. | Why is there oil on top of my peanut butter? |
| Our peanut butter is natural. This means that we do not add any hydrogenated oils to 'stabilize' the peanut butter and prevent the natural oil separation that occurs when the peanuts are ground. Therefore, over time, as the jar of peanut butter sits the oil from the ground peanuts will separate and rise to the top of the jar. This oil is pure peanut oil. Refrigerating slows this separation. Generally, the longer the jar sits, the more oil will be on the top. |
| 3. | Why is my peanut butter sometimes runny? |
| Peanuts vary in oil content. Because we do not add anything to our peanut butter, the texture is a function of the oil content in the peanuts and the type of grind used. Some lots of peanuts may have greater oil levels and therefore some production runs may be runnier than others. We intentionally grind our peanut butter very fine to make the peanut butter creamy so that when stored in the refrigerator to retard the oil separation it does not become too hard to spread. You can regulate to some extent the creaminess of the peanut butter by pouring off excess oil and then adding it back as you use the jar. Store the peanut oil in the refrigerator. |
| 4. | How can I remove the aluminum foil seal? |
| The aluminum seal serves two purposes - it is a freshness seal and a safety seal. Unfortunately, we are not currently able to use a pull tab with the seal on a glass jar because glass is not perfectly even. The pull tabs now being used with other products are used with plastic jars. We are faced with the dilemma of switching to plastic jars and using pull tabs, or staying with the glass and the present set up. So far, our customers have preferred to stay with the glass. The best way to remove the seal is to puncture the seal in the middle of the jar and make a small cut about 1/2" long. Gently lift one edge of the seal from the middle with your knife. Then, pull back gently on the seal with special attention to removing the seal from the jar lid. Repeat this with the other half of the seal. |
| 5. | What is in your peanut butter? |
| The only ingredient in our peanut butter is peanuts. |
| 6. | How can I stir the peanut butter when it is hard? |
| Oil separation occurs naturally without hydrogenated oils. Refrigeration retards this oil separation. Krema finely grinds select peanuts to create our unique creamy texture which remains smooth and spreadable 'even when refrigerated.' To stir, slide a stiff butter knife down the inside of the jar; while rotating gently, pull blade toward the center of the jar, allowing the oil to fill the space created. Rotate the jar as you gently raise and lower the blade in the center of the jar in a mixing motion until the desired consistency is reached. Refrigerate. Microwaving may help the stirring process. Be sure all of the the aluminum foil seal is removed before microwaving. |
| 7. | What is aflatoxin and does is pose any danger to me? |
| Aflatoxin is a compound that is produced by molds that grow on grains and nuts. Aflatoxin molds are distributed worldwide in soil, plant material and the air. The USDA tightly regulates aflatoxin levels in peanuts by inspection. The requirement is that aflatoxin levels be no more than 20 parts per billion (ppb). This is the equivalent of a needle in 267 one-ton haystacks. The peanuts we use are well below this level. The aflatoxin levels in our peanut butter average well below 10ppb. Aflatoxin can be carcinogenic in large quantities. However, there is no evidence that peanut butter or peanuts present a health hazard of any significance. I want you to know that I have raised my two girls on our peanut butter and we continue to use it today on a regular basis. |
| 8. | Does your peanut butter contain any glutin? |
| No. Our peanut butter is glutin free. |
| 9. | Can I buy your products direct? |
| Yes, please refer to questions 10 and 11 or call us directly. |
| 10. | Where can I buy Crazy Richard's Peanut Butter? |
| Crazy Richard's is sold primarily in the Mid-Atlantic States and the New York metropolitan market. It is carried by the following chains:
- Philadelphia: Acme, Genaurdi's, Clemens, Stop & Shop, Giant
- Harrisburg: Giant
- Baltimore/Washington: Safeway, Giant, Mars
- New York/New Jersey: Shoprite, King's, Big V, Price Choppers, some Pathmarks
- Pennsylvania/Virginia/Maryland: Food Lion
It is also available through these distributors:
- Gourmet Award Foods: Albany, NY
- Steiner Foods: New York City, NY
- Millbrook: East Brunswick, NJ
Note -- If your grocery store does not currently carry Crazy Richard's you can request that they purchase it from one of these distributors. |
| 11. | Where can I buy Krema Peanut Butter? |
| Krema is sold primarily in the Midwest. It is carried in the following chains:
Columbus: Kroger, Meijer
Indianapolis: Kroger, Meijer
Michigan: Meijer
Minneapolis: Byerly's, Lund's, Rainbow Foods
Cincinnati: Cub Foods
Dayton: Cub Foods
It is also available through these distributors:
Kehe Foods: Chicago
Gourmet Award Foods: Minneapolis, Dallas
Note -- If your grocery store does not currently carry Krema you can request that they purchase it from one of these distributors. |
| 12. | Are Crazy Richard's and Krema Peanut Butter the same? |
| Yes. We merely sell under different labels. Krema is a Midwest brand and Crazy Richard's is an East Coast brand. The same quality peanuts and processes are used in both products. |
| 13. | Can I get a brochure of your products? |
| Absolutely. Please contact us via email or phone. |
| 14. | What makes your peanut butter so special? |
| As the oldest peanut butter company in the country, we understand the art of making peanut butter. We use only the finest #1 Runner-split peanuts from Georgia. Because we do not mask the flavor of the peanuts with any salt or sugar we must have the best tasting peanuts available. Our roasting process brings out the flavor without burning the peanuts. We then use a special unique grind that gives our peanut butter its creamy, smooth texture. We do this so that the peanut butter can be stored in the refrigerator without becoming too hard to spread. Summarizing, our peanut butter is special because of the quality of the peanuts we use, our time-honored roasting process and our unique grinding standards. Finally, it is special because of its sole ingredient - peanuts! |
15. | A message from the president about Aflatoxin. |
| | Aflatoxin is a compound that is produced by molds that grow on grains and nuts. Aflatoxin molds are distributed worldwide in soil, plant material and the air. The USDA tightly regulates Aflatoxin levels in peanuts by inspection. The requirement is that Aflatoxin levels be no more than 20 parts per billion (ppb). This is the equivalent of a needle in 267 one-ton haystacks. The peanuts we use are well below this level. The Aflatoxin levels in our peanut butter average well below 10 ppb. Aflatoxin can be carcinogenic in large quantities. However, there is no evidence that peanut butter or peanuts present a health hazard of any significance. I want you to know that I have raised my two girls on our peanut butter and we continue to use it today on a regular basis. |
